Answers to common questions about domestic shipping, checkout shipping options, international shipping, and customs fees.
Packaging and shipping are done Monday through Friday from 8:00 AM to 4:00 PM Central Time.
Weekend orders will be processed no later than Monday before 3:00 PM Central Time, excluding holidays.
Daro Pep conducts package drop-offs at least every Monday, Wednesday, and Friday, excluding weekends and holidays.
| Carrier | Available Services |
|---|---|
| USPS | Ground Advantage Priority Mail Priority Mail Express |
| UPS | Ground Saver (package travels via UPS network, final delivery by USPS) Ground 3 Day Select 2nd Day Air 2nd Day Air AM Next Day Air Saver Next Day Air Next Day Air Early |
International shipping options are different. See the international shipping questions for more details.
The shipping calculator can be sensitive to address formatting. Sometimes it will not return every available service when abbreviations are used.
Don’t use: 123 S. Main St. Cityville, KS XXXXX
Do use: 123 South Main Street Cityville, KS XXXXX
For an international address, if no automated shipping rate appears, select the $0 email-quote shipping option, place the order, and do not send payment until Daro Pep emails the available shipping choices, revised total, and payment instructions.
International Economy is available to eligible destinations and is estimated to take 1–4 weeks. Rates are calculated at checkout from destination and packaged weight and start at approximately $15 USD for most destinations.
The service sends the package to a U.S. consolidation center before international transport and final delivery by a local carrier or national postal system. Typical UPS or USPS international services may also appear at checkout when available.
See the International Orders Page for service availability, tracking, and customs details.
Possibly. International orders may be subject to tariffs, customs duties, import taxes, brokerage charges, customs-processing fees, or other destination-specific charges.
These charges are determined by the destination country, carrier, or customs authority. They are not included in the product price or shipping cost paid to Daro Pep. If assessed, the customer must pay them directly to the carrier or applicable customs authority.
Daro Pep cannot predict or guarantee the amount. Unpaid charges or missing information may delay or prevent delivery. See the International Orders Page for details.
USPS and UPS shipments include up to $100 of carrier coverage, except UPS Ground Saver, which includes up to $50.
Optional shipping insurance is available for every order value and destination. Coverage is calculated from the full merchandise subtotal before shipping and tax, and the rate applies to each $100 of coverage or portion thereof.
| Shipment | Optional insurance rate |
|---|---|
| USPS domestic | $1.09 per started $100 |
| Other domestic, including UPS Ground Saver | $0.99 per started $100 |
| International, regardless of carrier | $1.39 per started $100 |
Optional insurance provides a much easier and faster claims process than standard carrier coverage. If optional insurance is declined, any claim is limited to the carrier’s included coverage and claims process.