Shipping Policy

Answers to common questions about domestic shipping, checkout shipping options, international shipping, and customs fees.

When are orders packaged and shipped?

Packaging and shipping are done Monday through Friday from 8:00 AM to 4:00 PM Central Time.

Weekend orders will be processed no later than Monday before 3:00 PM Central Time, excluding holidays.

How often do packages get mailed out?

Daro Pep conducts package drop-offs at least every Monday, Wednesday, and Friday, excluding weekends and holidays.

What shipping options are available?
CarrierAvailable Services
USPSGround Advantage
Priority Mail
Priority Mail Express
UPSGround Saver (package travels via UPS network, final delivery by USPS)
Ground
3 Day Select
2nd Day Air
2nd Day Air AM
Next Day Air Saver
Next Day Air
Next Day Air Early

International shipping options are different. See the international shipping questions for more details.

Why don’t I see all shipping options at checkout?

The shipping cost calculator can be sensitive to address formatting. Sometimes it will not pull every shipping option if abbreviations are used.

Don’t use: 123 S. Main St. Cityville, KS XXXXX

Do use: 123 South Main Street Cityville, KS XXXXX

What international shipping options are available?

Daro Pep offers a variety of international shipping options. Typical UPS and USPS international options are available, but their pricing is relatively high.

Daro Pep also offers low-cost options starting at approximately $14 USD, depending on the destination country. These methods typically use USPS to ship to a consolidation center in the United States, then continue with other packages to your country, with final delivery usually handled by your country’s postal system.

Will I have to pay customs, tariffs, import fees, etc. when ordering internationally?

It depends heavily on your country and the value of the order. Estimated fees are always conveyed when Daro Pep sends shipping options to the customer.

How does shipping insurance work?

USPS and UPS shipments include up to $100 of carrier coverage, except UPS Ground Saver, which includes up to $50.

Optional shipping insurance is available for every order value and destination. Coverage is calculated from the full merchandise subtotal before shipping and tax, and the rate applies to each $100 of coverage or portion thereof.

ShipmentOptional insurance rate
USPS domestic$1.09 per started $100
Other domestic, including UPS Ground Saver$0.99 per started $100
International, regardless of carrier$1.39 per started $100

Optional insurance provides a much easier and faster claims process than standard carrier coverage. If optional insurance is declined, any claim is limited to the carrier’s included coverage and claims process.